Retail evolution in parallel with Customers’ life evolution

No doubt. Retail is changing continuously, usually silently, sometimes in a more disruptive way.

Here you can see a possible parallel evolution between Customers’ life and contexts, and the main retail formats.

I wonder if this self-explanatory chart may help. If not, you can send an e-mail to us and I will add more details.


Text by Lluis Martinez-Ribes